Mission | Vision | Goals

MISSION
All Tewtel Group of Companies operate and maintain a high quality management system designed to ensure that all goods sold and services offered are fit for their intended purpose, thereby satisfying or surpassing the stated requirements or implied needs of their valued Customers.

The Companies do not manufacture such goods, but rely upon specifications provided by their respective manufacturer.

VISION
To become the leading Automotive Distributor and provide the best quality service in the Lebanon.

GOALS
- To satisfy our Valued Customers and constantly surpass their expectations.
- To continually endeavor to achieve our services.
- To work within recognized safety and environmental guidelines.

Core Values

Customer Focus
Our success is based upon our Customer focus. By understanding and anticipating their needs, we make it easy for them to choose the car that fits them better. Our aim is to offer a great experience with the highest quality and level of service.

Quality
Quality is the primary determinant of Customer satisfaction and loyalty, and it requires employees to continuously provide Customers with the service done right the first time.

Teamwork
Teamwork is personal involvement and collaboration in a team environment. It includes setting a common goal in support of business objectives, making an individual commitment to the team’s success and recognizing the success of the team.

Integrity
Our reputation is based upon our ability to fulfill promises to our Customers, secondary Sub-Dealers, Suppliers and Employees. We do so by being honest in our dealings, taking responsibility and being accountable for our actions. We are proactive in identifying issues and needs and coming up with solutions. We ensure that the highest ethical standards guide us in making decisions and taking actions.

Personal Excellence
Leadership and superior performance are achieved through the pursuit of personal excellence. We are committed to doing and being the best. We do things to the highest possible standards.